EU Court of Justice Strengthens Consumer Loan Transparency in Landmark Ruling

Sofia, The Gulf Observer: In a significant ruling on February 13, 2025, the European Union Court of Justice (CJEU) reinforced the principles of transparency in consumer loan agreements. The court emphasized that financial institutions must ensure borrowers receive clear, complete, and accurate information before finalizing loan contracts. The decision mandates that consumers must be fully informed not only of interest rates but also of all associated costs related to loan servicing.
Failure to comply with these requirements could result in banks forfeiting their right to charge interest, fees, or commissions on loans. This landmark ruling is expected to have broad implications across all EU member states, including Bulgaria, where it may significantly impact how financial institutions disclose costs.
Case Background and Ruling Details
The ruling stems from a case involving a Polish consumer who challenged a local bank over an excessively high annual percentage rate (APR) in his loan agreement. The bank’s contract allowed for increases in the APR based on various factors such as inflation, minimum wages, and changes in energy, telecommunications, and postal service costs. Additional costs, including administrative fees and charges for sending correspondence, were also included.
The CJEU determined that such provisions, which allowed the bank to alter loan costs up to four times a year without clear justification or consumer verification, violated EU consumer protection laws. The court’s decision underscores the necessity for lenders to provide transparent and comprehensible information about all aspects of a credit agreement. If these transparency standards are not met, consumers will have the right to reclaim their loans without incurring additional interest or fees, provided they adhere to the conditions specified in their agreements.
Impact on Bulgaria’s Financial Sector
This ruling aligns with a previous CJEU decision in 2023 concerning “Swiss loans” in Bulgaria, where the court declared contracts void due to insufficient transparency regarding the risks associated with currency fluctuations. In Bulgaria, mortgage loans denominated in Swiss francs were issued nearly 15 years ago without adequately informing borrowers of the potential risks posed by the franc’s appreciation against the lev. Many borrowers faced significant financial distress as a result of fluctuating exchange rates.
In November 2024, Bulgaria’s Supreme Court of Cassation ruled that such contracts were invalid, requiring banks to refund all interest and fees paid by affected borrowers. More recently, on March 5, 2025, the Supreme Court issued another ruling favoring consumers impacted by “Swiss loans.” The decision mandated that, in addition to refunding all interest and fees, banks must also compensate borrowers for exchange rate differences resulting from the Swiss franc’s appreciation.
Legal and Financial Implications
Legal experts, including Desislava Filipova, have highlighted the significant financial consequences of these rulings. Filipova noted that compensation for exchange rate differences could lead to much higher reimbursement amounts than previously estimated. She also emphasized that these decisions demonstrate the judiciary’s role in offering protective measures for consumers when legislative frameworks are insufficient.
With these evolving legal precedents, financial institutions across the EU will likely need to revise their loan disclosure practices to ensure compliance with consumer protection laws. The latest rulings reaffirm the courts’ commitment to safeguarding borrowers against unfair financial practices, setting a new standard for transparency in the banking sector.