Tajikistan Participates in CIS Meeting on Consumer Rights Protection in Moscow
Dushanbe, The Gulf Observer: The 21st meeting of the Consultative Council on Consumer Rights Protection of the member states of the Commonwealth of Independent States (CIS) was held in Moscow, Russia, on October 9, with the participation of Haydarali Rajabzoda, Head of the Antimonopoly Service under the Government of Tajikistan.
According to the Antimonopoly Service, Rajabzoda briefed participants on the current state of consumer rights protection in Tajikistan, the existing legal framework, including the country’s Law on Consumer Rights Protection, and measures being undertaken to improve the system for safeguarding consumers’ rights and legitimate interests.
Particular attention was given to the digitalisation of consumer protection processes, the introduction of electronic systems for receiving citizens’ complaints, the use of digital technologies in public utility services, and efforts to improve consumers’ legal awareness.
On the sidelines of the meeting, Rajabzoda held a meeting with Anna Popova, Head of Russia’s Federal Service for Surveillance on Consumer Rights Protection and Human Wellbeing (Rospotrebnadzor).
The two sides discussed bilateral cooperation in consumer rights protection, the exchange of experience and expertise, and opportunities to expand inter-agency collaboration.
Rajabzoda also participated in the first International Conference on Consumer Rights Protection in the Context of Digitalisation.
The conference addressed key challenges in protecting consumer rights amid the development of the digital economy, the expansion of e-commerce and the growing use of modern technologies.
Participants also discussed the need to establish effective mechanisms to safeguard consumers’ rights and legitimate interests in an increasingly digital environment.
The meetings and conference provided a platform for exchanging experience and exploring approaches to strengthening consumer protection systems, particularly in response to emerging challenges associated with digital transformation.
